Privacy Policy

These are the Masaya 365 Privacy Policy. We value your privacy and will do our best to protect your personal information. This policy tells you how we’ll get your data, use it, and keep it secure. Please take the time to read this policy carefully to understand how we handle your personal information.
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    Introduction

    We respect your privacy at Masaya 365 and will do everything possible to ensure your personal information is treated correctly. We gather, use, and protect your information in a way described in this Privacy Policy. Everyone has the right to privacy, and we work hard to be open about handling your data.

    Privacy Policy

    Information We Collect

    Personal Information

    If you give us personal information when you use our services or visit our website, we may keep it. The following types of information may be included:

    • Name: To make your experience and interactions more personal.
    • Email Address: We can send you news, updates, and answers to your questions.
    • Phone number: For customer service and talking to people.
    • Mailing Address: This is where you can send mail or goods if needed.
    • Payment Information: When you buy something, we collect the information we need to process your payment securely.

    Non-Personal Information

    We automatically gather non-personal information about you when you visit our website, along with personal information. The following types of information help us figure out how people use our website:

    • Browser Type tells us about your web browser to visit our site.
    • An IP address is a number unique to your computer. It helps us determine where you are and how you usually access the Internet.
    • Pages You Looked At on Our Site: Information about which pages you visit which helps us make our content better.
    • Time and Date of Visits: This tells us when you visit our site, which helps us figure out how people usually use it.

    How We Use Your Information

    We use the information you give us for many things, such as:

    • To Provide and Maintain Our Services: The information you provide helps us provide our services in the best possible way.
    • To Get in Touch With You: We may use your contact information to send you news, answer your questions, and help you with any problems.
    • To Improve Our Website and Services: We can improve our services and website by examining how users use them.
    • To Make Your Experience More Unique: We may use the information you give us to tailor content and ads to your interests.
    • To Meet Our Legal Obligations: We may use the information you provide to comply with our legal obligations and protect our rights.

    How We Protect Your Information

    We at Masaya 365 care a lot about keeping your personal information safe. We use several security methods to keep your information safe, such as:

    • Encryption of Private Data: We use encryption technology to keep private information sent online safe.
    • Regular Security Audits: To ensure our systems are safe, they are regularly checked for holes and weaknesses.
    • Restricted Access: Your personal information can only be seen by people who are allowed to see it, and they are required to keep it secret.
    • Data Breach Response Plan: We plan to act quickly and effectively in the rare event of a data breach.

    Cookies and Tracking Technologies

    Cookies and other tracking tools are used on our website to make your experience better. Cookies are little files that your computer stores on it that help us:

    • Learn About How People Use Your Site: Cookies let us see how people use your site, which helps us improve it.
    • Improve Our Services: By tracking how our services are used, we can find opportunities to improve them.
    • Personalize Content: Cookies let us create more relevant content and ads based on your interests.

    You can change how cookies work in your browser’s settings. You can avoid cookies or get a message when most browsers send one. If you choose to turn off cookies, some parts of our website might not work right.

    Third-Party Services

    We might use services from outside our company to help us run our website and services. These third parties may be able to see your information, but they have to keep it safe and only use it for what we tell them. Here are some examples of third-party services that we might use:

    • Payment Processors: These are used to get your money and keep your information safe during transfers.
    • They help us figure out how people use our website so we can make our services better.
    • Email marketing services are used to send you newsletters and other marketing products.

    We don’t give out your personal information to other people.

    Your Rights

    Depending on where you live, you may have different rights when it comes to your personal information. Some of these rights are:

    • The Right to See Your Data: You can ask us to send you copies of the personal information we have about you.
    • The Right to Request Changes: You have the right to ask for changes if you think the information you’ve given is incorrect or missing.
    • The Right to Ask for Deletion: You have the right to ask us to remove your personal information, but we must first follow specific legal requirements.
    • Taking Back Your Consent: If you permitted us to use your information, you can return that permission anytime.

    Please contact us using the information below to use any of these rights.

    Children's Privacy

    Masaya 365 does not knowingly get personal information from kids younger than 13. If we find out that we have collected personal information from a kid without their parent’s permission, we will delete that information. Please contact us if you are a parent or guardian and think your child has given us personal information.

    Changes to This Privacy Policy

    Occasionally, we may change our Privacy Policy to reflect these changes or for other business, legal, or government reasons. Any updates to this policy will be shown on this page, and you should check it often. The most recent change to this guideline is demonstrated by the date at the top of it.

    Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at:

    • Email: info@masaya365ph.com
    • Address: 123 Main Street, Makati City in the Philippines 

    Thank you for trusting Masaya 365 with your personal information. We are committed to protecting your privacy and ensuring a safe online experience. Your trust is our priority, and we appreciate your confidence in us.

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    Application Process for Masaya 365

    1. Currency Flexibility: Bonuses are applicable for any currency.
    2. Claiming Rewards: After depositing, click “Rewards” on the top-up page, enter the correct promo code in “Promo Code,” and the bonus will be automatically credited to your Masaya 365 game account.
    3. VIP Bonuses: To claim VIP deposit bonuses, contact online customer service after completing your deposit and before placing any bets.

    Terms and Rules

    1. Wagering Requirement: Members must meet the [Deposit + Bonus] * Wagering Requirement listed before the withdrawal.
    2. Example: (200+200)*20=8000
    3. Minimum Wagering:
    4. First deposit bonus: Equivalent to 10 USDT in any currency.
    5. Free spins: Equivalent to 50 USDT in any currency.
    6. First Deposit Bonus: Applicable only to slot games (Pragmatic Play, Play’n Go, NetEnt, Microgaming, PG Soft, Hacksaw Gaming).
    7. Bonus Usage: The first deposit code cannot be reused once the first deposit is successfully wagered. If used, both the bonus and winnings will be deducted.
    8. VIP Deposit Bonus: This is a fixed bonus, claimable once per level, requiring a 10x wagering amount, which can be wagered on any game.
    9. Example: (1000+1000)*10=20000
    10. Free Spins: These will be added to your Play’n Go game the day after claiming your first deposit bonus. Ensure you log in to Play’n Go and click on any game to activate your account in advance; otherwise, free spins will not be added.